VEXA MEDIA (PTY) LTD STANDARD TERMS AND CONDITIONS OF SALE/SERVICE

1. PRICES AND QUOTATIONS

1.1 The price of the goods sold or services rendered shall be the usual price as set out in the Vexa Media (Pty) Ltd price list at the time of the sale of the goods.

1.2 Vexa Media (Pty) Ltd reserves the right to change the prices of the goods at any time without prior notice to the customer.

1.3 All quotes remain valid for seven (7) days from the date of the quote or until a new price list is issued, whichever occurs first. The validity of any price quoted is subject to availability.

1.4 Any quote may be adjusted if there is an increase in the cost price of the goods, including currency fluctuations, provided the goods have not yet been dispatched to the customer.

2. PAYMENT

2.1 Payment is due immediately unless the customer has approved credit terms, in which case payment is due within thirty (30) days of the tax invoice date.

2.2 Payments made via postal services or internet banking are deemed to be made at the customer’s risk.

2.3 The customer may not withhold payment or make any deductions or set-offs unless agreed upon in writing by both parties.

2.4 Vexa Media (Pty) Ltd reserves the right to suspend deliveries if payment is overdue and may take further legal action or cancel the sale as necessary.

2.5 Overdue payments will incur interest at a compound rate of 5% above the prime overdraft rate of Standard Bank Limited, calculated and payable monthly in advance.

3. WITHDRAWAL OF CREDIT FACILITIES

Vexa Media (Pty) Ltd reserves the right to withdraw, increase, or decrease any credit facilities at any time without prior notice.

4. ORDERS

4.1 The customer confirms that the goods and services listed on any tax invoice represent the items ordered and acknowledges their acceptance of the quality and condition thereof.

4.2 Orders and any variations thereto are binding upon acceptance by Vexa Media (Pty) Ltd. Cancellations require prior written consent.

4.3 Orders for collection not picked up within three (3) days will be credited back into the system.

5. DELIVERY

5.1 A signed delivery note is proof of delivery.

5.2 Deliveries may be split into quantities and dates as determined by Vexa Media (Pty) Ltd.

5.3 Customers engaging third-party transport indemnify Vexa Media (Pty) Ltd against any related claims.

5.4 Delivery charges may apply, including a R25 charge for orders under R1,000.

5.5 Damaged goods must be noted on the delivery invoice. Rejected goods must be returned as a complete delivery.

6. OWNERSHIP AND RISK

6.1 Risk transfers to the customer upon delivery. Ownership remains with Vexa Media (Pty) Ltd until full payment is received.

6.2 In the event of breach, insolvency, or similar situations, Vexa Media (Pty) Ltd may repossess goods and is authorized to enter the customer’s premises without a court order.

7. BREACH OF CONTRACT

7.1 If the customer breaches this agreement and fails to remedy such breach within forty-eight (48) hours of notice, Vexa Media (Pty) Ltd may repossess goods and take further legal action as necessary.

7.2 Claims by the customer must be made within seven (7) days of the alleged breach or defect.

8. LEGAL PROCEEDINGS

8.1 These terms are governed by South African law.

8.2 Legal costs incurred by Vexa Media (Pty) Ltd, including attorney and client fees, are payable by the customer in the event of a breach.

9. ARBITRATION

Any disputes may be referred to arbitration under the rules of the Arbitration Foundation of Southern Africa. The arbitrator’s decision will be final and binding.

10. RETURNED GOODS

10.1 Returned goods require prior written permission from Vexa Media (Pty) Ltd and must be returned at the customer’s expense.

10.2 A handling fee of up to 15% may apply for canceled orders or returned goods.

11. WARRANTIES AND INDEMNITY

11.1 Warranties are limited to those provided by the manufacturer. Common law warranties are excluded.

11.2 Warranty claims require the original invoice, intact packaging, and accessories.

11.3 Vexa Media (Pty) Ltd disclaims liability for any direct, indirect, or consequential damages resulting from the use of goods or services.

11.4 The customer indemnifies Vexa Media (Pty) Ltd against claims arising from defects in the goods or services supplied.

12. GENERAL

12.1 Vexa Media (Pty) Ltd may amend these terms and conditions at its discretion. Such amendments will be binding upon notification to the customer.

12.2 This document constitutes the entire agreement between Vexa Media (Pty) Ltd and the customer.